Returns & Exchanges
At DMAASA, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.